Privacy and Data Practices in Maine
Last Updated: 10/31/2026
Details We Collect When You Request Plumbing Help
Last updated: October 2026
When you contact Maine Plumbing Pros about low water pressure, we may collect your name, phone number, email address, and the service address where help is needed. We also keep information you include in a form or share during a call, such as details about the plumbing concern and your preferred appointment time. Appointment records may include scheduling changes and notes needed to arrange a visit.
Our website may collect basic technical information, such as browser type, pages viewed, and general usage details through analytics. This helps us understand how visitors use the site.
Please avoid sending sensitive personal or financial information through general website forms. We collect information relevant to responding to inquiries, arranging service, and maintaining business records.
This notice describes the information practices covered here; specific handling may depend on how you choose to contact us.
How Customer Details Support Your Service
Maine Plumbing Pros uses the details you provide to respond to questions, understand a low water pressure concern, confirm a service address, and arrange or update an appointment. We may contact you by phone or email about your request, scheduling, a service visit, or a follow-up related to work you asked us to perform. Information may also help us keep service records and handle payments through payment processing services.
If you agree to receive service reminders, we may use your contact details to send them. You can ask us to stop nonessential reminders by contacting us.
We use website analytics information to learn which pages are useful and to maintain site performance. We do not sell customer information.
We limit its use to running the business, communicating about requested work, and meeting applicable recordkeeping needs. We do not use your inquiry details for unrelated purposes described nowhere in this notice.
Services That Help Run Our Website and Appointments
Maine Plumbing Pros may rely on third-party services in three categories: scheduling, payment processing, and website analytics. Scheduling tools can help organize appointment requests and communicate booking details.
Payment services may handle transaction information needed to process a payment. Analytics tools can provide general information about how visitors use the website.
These providers receive information only as needed to perform their role for the relevant service. Each provider has its own privacy policy and practices, which apply to information it handles.
We do not name a particular provider here because available tools may change. Review a provider’s own privacy information before using its service where that information is presented.
Third-party services operate separately from Maine Plumbing Pros, and their handling of data is governed by their terms and policies. This section describes categories of tools, not a guarantee that every category is active at all times.
Cookies for Site Function and Basic Analytics
This website may use cookies or similar browser storage for basic site functionality and analytics. Functional cookies can help pages work as intended, while analytics cookies give us general information about site visits and page use. These tools are not used for ad tracking, and we do not use cookies to follow visitors across unrelated websites for advertising.
You can manage or block cookies through the settings in your web browser. Most browsers also let you delete cookies already stored on your device.
If you disable them, some website features may not work as expected, though you can still contact Maine Plumbing Pros by phone or email. Browser controls vary by device and software, so consult your browser’s help information for steps.
Cookie settings apply to the browser where you change them and may need to be set again on other devices.
How Long We Keep Business Records
Maine Plumbing Pros keeps information for as long as it is reasonably needed for the purpose it was collected. Service records may be retained to document work, respond to later questions, support warranty matters, and meet applicable business or compliance requirements. We keep form submissions while we are addressing the inquiry and for a reasonable period afterward when needed to maintain a record of the request.
Retention periods can vary based on the type of information and the reason it is held. When information is no longer needed, we may delete it or remove details that identify you, subject to legal and recordkeeping obligations.
You may ask us to delete information by using the contact details below. We will review the request and explain if certain records must be kept for a required business or legal purpose. Deletion from active systems may not immediately remove copies held in secure backups.
Ask to Review, Correct, or Remove Your Information
You may contact Maine Plumbing Pros to ask what personal information we hold about you, request a correction, or ask us to delete information. We may need to verify your identity before responding so we do not disclose or change someone else’s details. Some records may need to be retained for service, warranty, compliance, or other legitimate business needs; if so, we will explain that where appropriate.
For a privacy request or question, call (877) 773-0781 or email [email protected]. You can also write to Merrill’s Wharf, 254 Commercial St, Portland, ME.
Please describe your request and provide a way for us to reply. Do not include sensitive financial details in an email.
We will review your message and follow up using the contact information you provide. This notice may be updated as our information practices change; check this page for the current version.